Case Study: Coventry Health Care achieves major contract management savings with Legisway

Coventry Health Care - Customer Case Study

Coventry Health Care, a national managed healthcare company, faced significant challenges due to its fragmented and decentralized provider contract management process. With contracts stored in various formats across approximately 20 locations, the lack of a formal system led to inefficiencies, high error rates, and difficulty meeting audit requirements. To address this, Coventry selected the vendor Legisway (CLM Matrix) to implement a provider contract management system to centralize control and improve processing efficiencies.

Legisway implemented its Matrix-Enterprise software, built on Microsoft products, to create a centralized contract repository with wizard-based tools and a centralized legal library. This solution dramatically reduced cycle times, days-outstanding receivables, and input errors, resulting in millions of dollars in cost savings for Coventry. The system provided improved governance adherence and allowed the company to focus on other areas that drive real business value.

Coventry Health Care