Case Study: Arthur J. Gallagher & Co. achieves contract transparency and streamlined CLM processes with Legisway

Arthur J. Gallagher & Co. - Customer Case Study

Arthur J. Gallagher & Co., one of the world’s largest insurance brokerage and risk‑management firms managing hundreds of thousands of contracts annually, needed to streamline contracting, increase transparency across sales, accounting, IT and procurement, and reduce risk from service creep. To meet these goals, Arthur J. Gallagher & Co. engaged Legisway and deployed Legisway’s contract lifecycle management solution to centralize contract creation, renewals, addenda and amendments.

Legisway implemented a single repository and clause library, rule‑based document creation, automated workflow approvals, milestone monitoring, alerts, access controls and real‑time reporting. The Legisway solution removed paper‑based processes, clarified the financial and resource impact of changes, and enabled A.J. Gallagher to manage its hundreds of thousands of contracts more efficiently—reducing risk, improving customer service and delivering measurable operational efficiencies and profit performance gains.

Arthur J. Gallagher & Co.