Case Study: The Cove on Harbor achieves streamlined multi-department inventory and 24/7 reliable support with KORONA POS

The Cove on Harbor - Customer Case Study

The Cove on Harbor is a family-run gift shop, convenience store, and coffee spot across from Disneyland in Anaheim that had struggled for years with a patchwork POS setup: memorized product numbers, limited inventory visibility across departments, frequent system outages and long, costly support hold times. Seeking a more reliable, modern solution, The Cove on Harbor switched to KORONA POS for its point-of-sale and inventory management.

KORONA POS delivered an intuitive POS with 24/7 support included, a single consolidated database for inventory across departments and locations (including their new Castle Gate shop), and built-in reporting that lets management compare month‑to‑month and year‑to‑year sales in a few clicks. Staff learned the system within a day or two, surprise support fees and hours on hold were eliminated, and management gained the real-time data needed to reduce downtime, streamline operations, and focus on growing the business.

The Cove on Harbor

Roger Gaspar

General Manager