Case Study: Rocky Top Mountain Coaster streamlines ticketing and park operations with KORONA POS

Rocky Top Mountain Coaster - Customer Case Study

Rocky Top Mountain Coaster, a single‑car coaster in Pigeon Forge, TN, needed an all‑in‑one theme park point‑of‑sale to handle online ticket sales, reserved bookings, on‑site printing, group and time‑based discounts, turnstile and scanner integration, retail and concessions, inventory, and consolidated reporting. To meet those requirements they turned to KORONA POS.

KORONA POS delivered a customized system with online ticketing, handheld and mounted scanners, turnstile integration, group‑rate tools, retail and concessions management, and built‑in reporting and discounting. The solution simplified reservations and redemption, validated tickets to prevent reuse, kept lines moving, reduced reporting to seconds, eased staff training, and provided 24/7 support—resulting in smoother operations and faster financial visibility for Rocky Top Mountain Coaster.

Rocky Top Mountain Coaster

Klaus

General Manager