Informer by Entrinsik
82 Case Studies
A Informer by Entrinsik Case Study
Wake Technical Community College, the largest community college in North Carolina, faced significant challenges in scaling its manual continuing education enrollment processes. Their legacy system created bottlenecks, lacked CRM and self-service tools, and provided a confusing experience for students. To modernize its operations and support its growth, Wake Tech partnered with vendor Entrinsik to implement its Enrole platform.
Entrinsik implemented the Enrole platform, which was seamlessly integrated with Wake Tech's Ellucian Colleague system via Ethos API. The solution automated workflows, provided self-service capabilities, and delivered a modern, intuitive experience for students and corporate partners. As a result, Wake Tech processed over 4,000 registrations in the first six months and more than 15,000 fee-waived registrations, significantly improving operational efficiency and student satisfaction.