Case Study: Raleigh Police Department achieves faster, more actionable data access and analysis with Informer by Entrinsik

Raleigh Police Department Improves Information Access and Analysis with Entrinsik Informer and Dashboards

Raleigh Police Department, which serves more than 400,000 residents, faced limited reporting and visualization capabilities in its records system. Generating new or modified reports required time‑consuming programming or vendor change requests, leaving IT overburdened and slowing access to the timely information officers needed for decision-making and public safety.

Raleigh PD implemented Entrinsik Informer, a web‑based operational BI platform that provides real‑time data extraction, intuitive ad‑hoc report creation and interactive dashboards. The department now produces role-specific, scheduled and emailed reports (for example, detective case‑status summaries), improves data validation, frees technical staff from one‑off report development, gains quicker access to more data, and can more effectively identify trends and allocate resources.

Raleigh Police Department

Karen Whitlow

Systems Analyst