Case Study: Police Credit Union achieves faster reporting, cost savings, and freed IT resources with Informer by Entrinsik

Police Credit Union Saves Time, Money, and Frees up IT Resources with Informer’s Operational Business Intelligence Solution

Police Credit Union (PCU), a major Australian credit union, struggled with slow, costly reporting that relied on a single IT specialist to write Pick-language reports (about a day each) and paid vendors roughly $7K per customized report. Turnaround was often a week or more, reporting was an operational risk, and the bank needed self-service ad‑hoc reporting and online access for staff.

PCU implemented Entrinsik Informer (via Meier Business Systems) to map U2 and SQL data sources in an intuitive web interface with drag‑and‑drop report building, scheduling, and multiple delivery options. The result: over 300 reports created, faster report development, elimination of expensive consultancy dependency, daily data‑integrity checks that improved data quality, and freed IT resources while enabling staff to run and customize reports themselves.

Police Credit Union

Trevor Savin

Support Analyst