Case Study: Oklahoma City Housing Authority achieves real-time data visualization and self-service reporting with Informer by Entrinsik

Oklahoma City Housing Authority Implements Informer Dashboards for Data Visualization

Oklahoma City Housing Authority (OCHA), which manages over 7,000 dwelling units and provides housing and rental assistance to low‑income families, struggled to meet growing HUD reporting requirements — including a new emphasis on dashboards — because accessing and visualizing the necessary data was time-consuming and technically difficult. OCHA needed a faster, easier way to create and customize visualizations so management could monitor operations and compliance without heavy IT involvement.

At the recommendation of Progenixx, OCHA implemented Entrinsik Informer Dashboards, a web‑based, drag‑and‑drop tool with real‑time refresh and fine‑grained security. Progenixx and OCHA built dashboards tracking metrics like hires, applicants, work orders, purchase orders, lease‑ins and inspections (for example, percent of emergency work orders closed within 24 hours), enabling drill‑downs for deeper analysis. The result: faster, self‑service reporting, reduced IT burden, real‑time decision making, improved operational efficiency and readiness for HUD’s dashboard requirements.

Oklahoma City Housing Authority

David Calvert

Information Systems Manager