Case Study: The Cat Rental Store achieves real-time KPI visibility and self-service reporting with Informer by Entrinsik

Entrinsik Informer and Wynne Systems Deliver a Robust Ad-Hoc Business Intelligence Solution to the World’s Largest Caterpillar Equipment Dealer

The Cat Rental Store, a subsidiary of Finning International and the world’s largest Caterpillar equipment dealer in Western Canada, struggled with fragmented, manual reporting across Axiom ERP, Cognos, Excel and other tools. Reports were created centrally and at month‑end, causing untimely access to KPIs, inconsistent analysis, large file distribution, training and security headaches, and an inability for managers to get timely, actionable information.

Working with Wynne Systems, The Cat Rental Store implemented Entrinsik Informer embedded in Axiom Reporter to provide integrated dashboards, ad‑hoc self‑service reporting, drill‑downs and easy exports across multiple data sources (including future SugarCRM integration). The result was real‑time, actionable KPIs, faster decision‑making, significant time savings in data capture and analysis, high user adoption with minimal training, and a single trusted view of their operational and financial data.

The Cat Rental Store

Brenda Sheplawy

IT Manager