Case Study: North Iowa Area Community College achieves campus-wide self-service reporting and faster decision-making with Informer by Entrinsik

Campus-wide Adoption of True Self-service Reporting & Dashboards at North Iowa Area Community College Optimizes Decision-making

North Iowa Area Community College (NIACC), serving about 3,700 degree-seeking students and supported by a 300‑person staff, struggled with slow, IT-dependent reporting. Legacy SSRS views and a complex SAP BusinessObjects dashboard tool left end users unable to join data sources, customize queries, or get timely answers without Technology Services intervention.

NIACC implemented Entrinsik Informer to provide intuitive, point‑and‑click reporting and interactive dashboards; a new staff member became productive quickly and six offices have already migrated from SSRS. The college now delivers up‑to‑date enrollment, persistence and retention dashboards (automatically refreshed each morning), broadened campus adoption with users added regularly, and faster, data‑driven decisions that help identify and improve student retention.

North Iowa Area Community College

Greg Bailey

Director of Enterprise Applications