CrossConcept
5 Case Studies
A CrossConcept Case Study
Digital IQ, a delivery-first data consultancy with a strong social purpose, was struggling with fragmented workflows, too many documents and systems (Excel, Teamwork, Harvest), and a lack of operational transparency for project, payroll and billing tasks. To consolidate tools and automate operations, PMO Manager Lisa Estrada selected CrossConcept’s Continuum PSA after evaluating thirteen other PSA solutions.
CrossConcept implemented Continuum PSA to unify project, resource and financial management into a single platform, improving real-time visibility, accuracy of status reports and overall workflow efficiency. The CrossConcept solution delivered measurable impact — Digital IQ reports a minimum saving of 20 hours per week on project status reporting, tighter resource management, and a fast, straightforward implementation.
Lisa Estrada
PMO Manager