Case Study: Vail Systems accelerates DevOps and reduces toil with CloudBees Feature Management

Vail Systems accelerates dependency updates from days to minutes with CloudBees Feature Management

Vail Systems, a provider of cloud-based telephony software, faced significant challenges with their CI/CD pipeline after adopting Jenkins. Their single Jenkins instance became a maintenance nightmare, causing bottlenecks as dozens of development teams competed for resources. This led to slowed development, manual coordination, and low engineer morale, requiring a more scalable and manageable enterprise solution. They implemented CloudBees Feature Management to address these issues.

The solution from CloudBees involved using Managed Controllers to give each team its own Jenkins instance and Jenkinsfile templates to standardize pipeline creation. This eliminated bottlenecks and reduced manual setup. The event messaging feature automated dependency management, accelerating the process from days to just minutes or hours and improving cross-team collaboration. As a result, Vail Systems accelerated development timelines, reduced engineer toil, and increased both productivity and workplace morale.

Vail Systems