Case Study: iClicker Macmillan Learning achieves faster time-to-market and reduced release risk with CloudBees Feature Management

Macmillian Learning Mades the Grade with CloudBees Feature Management

iClicker Macmillan Learning, a global education-technology division of Macmillan Learning, needed to modernize its software delivery to speed innovation, reduce release risk and improve developer productivity. Deployments were tightly coupled to user releases, causing lengthy coordination, overnight outages and reluctance to ship features — especially during the rapid shift to remote learning — so the team adopted CloudBees Feature Management to address these challenges.

Using CloudBees Feature Management’s feature-flagging capabilities, iClicker Macmillan Learning separated deployments from releases, enabling progressive delivery, quick rollbacks and targeted rollouts. The change made releases routine (supporting over 100–130 releases a year), cut developer on-call and overnight deployment hours, improved developer satisfaction and accelerated time to value for remote-learning features — outcomes the team attributes directly to CloudBees Feature Management.

iClicker Macmillan Learning

Huu Le

Engineering Manager