Case Study: Jet.com improves customer experience and accelerates bi-weekly releases with CloudBees Feature Management

How Jet Uses Rollout for Agile Development to improve the Customer Experience

Jet.com, the Walmart‑acquired e‑commerce challenger to Amazon, needed to keep improving its iOS and Android apps on a two‑week sprint cadence without risking customer experience. To speed development, reduce rollout risk, and give product teams control, Jet.com selected CloudBees Feature Management’s Rollout (io.Rollout) for enterprise feature flags and remote configuration.

CloudBees Feature Management delivered an intuitive UI, SOC 2–certified stateless architecture, and feature‑flagging/remote‑config capabilities that enabled gradual rollouts, quick rollbacks, and cross‑team collaboration. As a result, Jet.com can test features with user subsets without impacting production, maintain a consistent app‑store cadence of a new version every two weeks, and improve deployment velocity—measurable gains Jet.com credits to CloudBees Feature Management.

Jet.com

Martin Santiago

Director of Mobile Engineering