Case Study: Webcor achieves faster, more transparent change order management with Clearstory

Webcor protects $785M in trade revenue with Clearstory

Webcor, a large general contractor with self-perform specialty divisions, faced cumbersome and chaotic change order processes. Whether acting as the general contractor or a trade partner, their teams struggled with manual, paper-based tracking, slow approvals, and a lack of visibility, which created forecasting risks and administrative burdens. They turned to the vendor Clearstory to modernize this workflow.

Clearstory provided a shared, real-time platform for managing change orders and T&M tags. This digital solution gave Webcor's teams instant visibility, streamlined documentation with e-signatures, and created a single source of truth for all stakeholders. The results were significant, with Clearstory helping to protect $785M in trade revenue, save 67,842 hours of project team time, and process $1.2B in change order requests, delivering double the benefit across Webcor's operations.

Webcor