Case Study: Swinerton achieves change order transparency and alignment with Clearstory

Swinerton protects $785M in trade revenue with Clearstory

Swinerton, a general contractor, faced a significant challenge managing a high volume of Change Orders during the complex renovation of the historic Hotel Del Coronado. The project's unforeseen conditions required complete visibility and alignment among all stakeholders, but manual, paper-based processes were inefficient and prone to errors. Swinerton turned to Clearstory and its cloud-based Change Order Log to bring transparency and collaboration to this critical process.

Clearstory provided a single, digital platform for real-time documentation and tracking of Change Orders, which was quickly adopted by Swinerton's own teams and subcontractors. This solution standardized documentation with photos and descriptions, ensuring everyone was aligned and reducing disputes. The results were substantial time savings and operational efficiency. Clearstory's implementation effectively acted as an additional staff member, with Swinerton reporting 67,842 hours of project team time saved and over $1.2 billion in Change Order Requests processed seamlessly.

Swinerton