Case Study: NOVO Construction Streamlines Change Order Communication with Clearstory

How NOVO Construction Streamlined Change Order Communication

NOVO Construction, a Menlo Park-based general contractor, needed a better way to manage the flood of subcontractor change order requests and T&M tags that were being tracked across paper, email, and spreadsheets. To improve transparency and reduce risk, the team looked for a simple, easy-to-use system for tracking Sub CORs and cost exposures, and turned to Clearstory’s Extracker platform.

With Clearstory’s Extracker, NOVO made it a project requirement for subcontractors to upload all CORs through one centralized portal. The result was immediate visibility into T&M tag exposure, a fully organized change order file, and near real-time cost reporting for clients—while saving project managers from spending weekends catching up on paperwork. According to NOVO, the biggest ROI was getting their weekends back.

NOVO Construction

Jacob White

Project Manager