Case Study: BrandSafway improves change order productivity with Clearstory

How BrandSafway Improved Change Order Productivity by 65%

BrandSafway used Clearstory to streamline a slow, manual change order process across five Northern California branches. The team needed a better way to create, track, and communicate change order requests while reducing delays, administrative effort, and confusion with customers.

Clearstory’s digital COR forms, cloud-based COR log, and reporting tools automated BrandSafway’s workflow, including emailing customers, updating logs, and submitting revisions. The results were significant: 65% time saved per change order, 30% faster outstanding approval time, and 16 hours of administrative savings per month, helping BrandSafway improve productivity and make month-end reporting easier.

BrandSafway

Bill Yeager

Area Manager