Case Study: Hoem & Associates turns floor prep chaos into paid change orders with Clearstory

Hoem & Associates turns $336K of floor prep chaos into paid change orders with Clearstory

Hoem & Associates, a commercial flooring contractor, faced a chaotic and inefficient change order process. Before using Clearstory, they relied on paper T&M tickets and manual tracking, which led to lost documents, weeks-long delays, strained GC relationships, and difficulty getting paid for extra work.

By implementing Clearstory's cloud-based platform and mobile app for digital T&M tags, Hoem & Associates transformed their operations. The solution provided real-time visibility and bulletproof documentation, slashing their average tag-to-change-order time to 24 hours. Using Clearstory, they successfully secured approval for 26 change orders worth $336,000 on a single complex project, tracking over 16,000 labor hours and 108 photos effortlessly.

Hoem & Associates