Case Study: Clayco achieves faster, more transparent change order management with Clearstory

Clayco protects $785M in trade revenue with Clearstory

Clayco, a top general contractor, faced significant project risk and inefficiency due to disorganized, paper-based processes for managing Change Orders and T&M tickets. These manual methods using spreadsheets and carbon copies led to poor visibility, surprise costs, and stalled approvals. To solve this, Clayco adopted Clearstory, a shared cloud-based Change Order communication tool.

By implementing Clearstory's platform, Clayco gained real-time visibility into Change Order risk and streamlined communication with all stakeholders. The solution eliminated paper processes, accelerated approvals, and provided a single source of truth. Clearstory delivered measurable results, including processing $1.2B in Change Order Requests, saving over 67,000 hours of project team time, and protecting $785M in trade partner revenue by preventing fee erosion from surprise costs.

Clayco