Case Study: Castle Contracting streamlines change orders and T&M billing with Clearstory

Castle Contracting cuts T&M ticket creation time by 96.7% with Clearstory

Castle Contracting, a specialty contractor in excavation and heavy civil construction, faced significant challenges with its manual, paper-based processes for managing Change Orders and Time & Material (T&M) tickets. This inefficient system led to lost revenue, immense administrative burdens, and a lack of visibility, with project engineers spending entire days organizing paperwork and chasing down lost tickets. To address this chaos, Castle implemented Clearstory's digital Change Order Log and T&M tagging platform.

The solution from Clearstory provided a seamless digital workflow, including a mobile app for digital T&M tags and an integration with Castle's HCSS timecard platform. This transformation resulted in a 96.7% reduction in time spent creating T&M tickets and accurately tracked over $4 million in T&M on a single job, eliminating lost revenue. The platform achieved a 100% adoption rate in the field with zero pushback, freeing up engineers' time and providing instant visibility into project risks and revenue.

Castle Contracting