Case Study: BrandSafway eliminates 130 hours of change order and T&M admin with Clearstory

BrandSafway saves 130 hours on change order admin with Clearstory

BrandSafway, a specialty contractor in scaffolding and access solutions, faced significant challenges with the slow and inefficient manual processing of change orders and time & material (T&M) tickets. This paper-based system led to delays, disputes, and a high risk of lost revenue. To address this, they adopted Clearstory's digital platform for managing out-of-scope work.

By implementing Clearstory, BrandSafway gained real-time visibility and a centralized system for logging, tracking, and pricing T&M work. The solution automated processing and improved communication with general contractors. This resulted in a time savings of 130-140 hours on admin work, reduced change order approval times from months to just 1-2 weeks, and a 90% reduction in lost revenue risk, providing greater accuracy and peace of mind for the team.

BrandSafway