Case Study: Vinoteca increases covers and streamlines bookings with Bookatable’s Professional Electronic Reservation Book

Vinoteca - Customer Case Study

Vinoteca, a London-based wine‑bar‑style restaurant group, was managing bookings with pen and paper, which led to misreadings, missed details, limited visibility of availability across sites, dependence on individual staff, and difficulty generating reports or building a guest email database.

Bookatable’s cloud-based Professional Electronic Reservation Book, supported by a dedicated account manager, was deployed across Vinoteca’s five sites to centralize reservations, guest data and reviews. The system improved availability management and reporting, enabled email marketing and repeat visits, increased covers in recent months, and has encouraged Vinoteca to trial a Star Deal to drive further bookings.

Vinoteca

Willoughby Andrews

Operations Manager