Case Study: Momo achieves streamlined reservation management and increased bookings with Bookatable

Momo - Customer Case Study

Momo is a Moroccan‑and‑Mediterranean restaurant in London’s Heddon Street with multiple dining spaces under one roof. Using a limited French reservation system, the team struggled to send bespoke confirmations, control table availability by timeslot, capture card details online, reserve sections for large groups, or generate useful booking reports — problems that caused friction at busy and festive times.

Implementing Bookatable’s Electronic Reservations Book and customizable booking widget gave Momo full control of availability and floorplans, secure online card capture, tailored confirmation emails and weekly reporting. The change freed the reservations team to handle calls and upsell, improved seating efficiency and event planning, increased overall bookings (the Mo Café went from 0 to 100 covers in a weekend) and delivered measurable operational and guest‑experience improvements.

Momo

Amelia Gracie

Events and Marketing Manager