Case Study: Western MA Roofing Company Doubles Sales with 800Response Vanity 800 Number

Western MA Roofing Company doubles sales with 800Response after calls surged from 17 to 766 per month

The customer, Western MA Roofing Company, a third-generation roofing contractor, faced the challenge of standing out in a highly competitive market and driving customer calls. They partnered with the vendor 800Response to implement a vanity 800 number service.

800Response provided the vanity number 1-800-NEW-ROOF, which was integrated into all of the company's advertising. This solution dramatically increased call volume from an average of 17 calls per month to 389, with a peak of 766. The Office Manager reported that the vanity number probably doubled their sales, demonstrating a significant measurable impact from working with 800Response.