Case Study: State-Wide Community Agency boosts call volume and tracks advertising leads with 800Response

Louisiana Outreach Agency Opens The Lines of Communication Using a Vanity 800 Number

State-Wide Community Agency is a Louisiana outreach organization that serves low-income residents and veterans with education, training, advocacy, and recreation services. To support its veteran assistance advertising and better track incoming calls from different campaigns, the agency worked with 800Response to get a designated toll-free number.

800Response provided the vanity 800 number 1-800-NEW-QUAD, which matched the agency name and was easy for callers to remember. The new number helped the agency see a significant increase in call volume, with incoming calls rising by at least 50% after it was added to advertising, and the dedicated line alone now receives over 200 calls per month across the agency’s seven locations.