Case Study: Louisiana Outreach Agency increases call volume with 800Response's vanity 800 number

Louisiana Outreach Agency boosts call volume 50% with 800Response

Louisiana Outreach Agency, a state-wide community agency assisting low-income residents and veterans, needed a dedicated phone number to track calls specifically generated by their advertising for under-privileged US veteran assistance programs. They partnered with vendor 800Response to implement a solution.

800Response provided the vanity toll-free number 1-800-NEW-QUAD, which reinforced the agency's name and was easy for clients to remember. This solution resulted in a significant increase in call volume, with the agency reporting a 50% boost after implementing the custom number. The dedicated line now receives over 200 calls per month, making the agency more accessible and allowing them to serve additional community members.