Case Study: Fiesta boosts leads and tracks franchise calls with 800Response

Fiesta boosts calls 360% with 800Response

Fiesta, an auto insurance franchisor with multiple locations, needed a service to track incoming calls for monitoring advertising and franchise performance. They also required an advanced call handling system to accurately route calls across their expanding network. They partnered with vendor 800Response to address this challenge.

800Response implemented a solution using toll-free 800 services with advanced routing and real-time online call tracking reports. The results were significant, with a call volume spike of 360% during a television campaign. This provided invaluable data to monitor campaign performance and cost per lead. The solution also successfully handled Fiesta's complicated call routing requirements as they expanded into new markets.

Fiesta