Case Study: a Texas-based wireless dealer monitors calls across 29 locations and tracks ad campaigns with 800Response

Custom 800 Numbers Help Wireless Dealer Monitor Incoming Calls to 29 Locations & Track Ad Campaigns

800Response helped a Texas-based wireless dealer that operates 29 retail locations across two states. The company had been using each store’s local phone number in its ads, which meant cluttered marketing materials and no effective way to track which campaigns were generating calls.

By implementing custom 800 numbers with call tracking and call recording from 800Response, the dealer could use one easy-to-remember number in advertising and monitor call sources in real time. The company reported greater control over ad campaigns, the ability to tie incoming calls back to specific media buys, and improved staff training through call recordings. This also simplified ads and helped reduce clutter while making the numbers easier for customers to remember.