800Response
78 Case Studies
A 800Response Case Study
The hospice provider Crossroads, a multi-location business, faced a challenge in tracking its fragmented advertising campaigns across ten different markets. Without a centralized process, they lacked performance metrics for their ad spend. They worked with vendor 800Response to implement a solution using vanity 800 numbers and call tracking services.
800Response provided a solution using targeted vanity numbers and call tracking with recording services. This enabled Crossroads to benchmark campaign performance and make data-driven decisions. The results were a 213% increase in sales and a 270% growth in employees, allowing them to strategically improve their customer service and ad spending effectiveness.