Case Study: Two Door Installation and Repair Company doubles calls with 800Response vanity 800 number

Company Tests, Tracks Ads with Vanity 800 Number

Two Door Installation and Repair Company, a franchise operator of garage door installation and repair locations in Delaware and Maryland, needed a more memorable way for customers to reach them. Before working with 800Response, they used harder-to-recall hybrid vanity numbers in signage and marketing, and their president found it difficult to remember the number himself, making it likely customers would struggle too.

800Response provided the vanity toll-free number 1-800-NEW-DOOR, which the company used on trucks, business cards, and radio and television advertising. The change helped the business stand out and made the number easier to remember, contributing to a 100% year-over-year increase in call volume from about 200 to more than 400 calls, along with an estimated $1 million increase in annual revenue for the franchises.