Case Study: Wave Utilities reduces compliance training from 3 weeks to 3 hours with 7taps Microlearning

Wave Utilities cuts compliance training from 3 weeks to 3 hours with 7taps Microlearning

Wave Utilities, a national water retailer in the UK, faced the challenge of dry, dull, and time-consuming compliance training that failed to engage learners. To address this, they partnered with 7taps Microlearning to transition their essential training online and break it into bite-sized lessons.

The solution implemented by 7taps condensed compliance courses from hours down to 15 minutes or less, dramatically reducing onboarding time from weeks to just over three hours. This microlearning approach saved Wave Utilities over £100,000, boosted training completion rates from 48% to over 98%, and significantly improved both employee wellbeing and customer satisfaction scores.

Wave Utilities