Case Study: ProviderTrust improves AWS reliability and SRE performance with 7Factor Software

ProviderTrust reduces SRE stress and speeds processing with 7Factor Software

ProviderTrust, a healthcare technology company, faced challenges maintaining its HITRUST certification while struggling with system performance and reliability. Their SRE team was overburdened, leading to slow ticket responses, deployment downtime, and a need for improved software quality. They engaged 7Factor Software for AWS optimization and engineering support to address these issues.

7Factor Software provided hands-on engineering support to stabilize ProviderTrust's custom AWS environments. They optimized deployments for scalability, improved the API, and modularized Terraform to instill best practices for maintainability and code quality. This partnership enhanced system reliability, reduced stress on the internal team, and positioned ProviderTrust for efficient growth, with results including faster processing and more firmware updates.

ProviderTrust