Case Study: Ability Matters Group boosts logistics efficiency and cuts costs with 7bridges

Boosting Profits, Improving Service and Simplifying Workflows for the Delivery of Medical Devices

Ability Matters Group, a UK-based medical devices and technology provider with a complex supply chain across multiple warehouses, was struggling to manage outbound, inbound, and returns logistics as it grew rapidly. Its shipping processes had become fragmented and manual, using post-it notes, printouts, Word documents, and spreadsheets across 15+ fulfilment and return locations, leading to booking errors, time-consuming training, and poor efficiency. The company turned to 7bridges and its logistics platform to simplify and control shipping operations.

7bridges implemented its platform to automate booking and dispatch, optimize carrier selection, improve tracking, and streamline freight audit and GL coding across Ability Matters’ sites. Rolled out first to eight outbound warehouses and later to returns hubs, the solution delivered a 20% cost reduction within two months and 40% savings within the first year, while also improving service levels, visibility, and operational resilience.

Ability Matters Group

James Lyons

Operations Director