Case Study: Cupbop reduces food waste and saves 300+ hours a month with 5X

Cupbop gains growth insights with 5X

Cupbop, a growing Korean food chain, sought to become a data-driven business but was hindered by a manual process of gathering and uploading data into spreadsheets, which consumed over 300 hours each month. Their challenge was to gain a holistic, store-level overview of their operations to improve decision-making. They partnered with the data and analytics vendor 5X to build a business-intelligence solution.

5X implemented a customized business-intelligence engine and a zero-maintenance data platform that automated data collection from all sources, including creating custom connectors for services like Uber Eats. This solution saved Cupbop over 300 man-hours monthly and sped up their time to insights by 10x. The data platform and dedicated 5X analysts provided actionable insights that helped improve store revenue, utilization, and marketing ROI, fundamentally transforming how the company operates.

Cupbop

Kevin Santiago

President