Case Study: Cushon boosts employee learning engagement with 5Mins.ai

Cushon - Customer Case Study

Cushon, a fintech startup, faced a significant learning and development challenge as its time-pressed employees, particularly in call center roles, struggled to fit lengthy training sessions into their schedules. The company's 70/20/10 L&D model was hindered by an inability to provide accessible structured learning. To solve this, Cushon implemented the 5Mins microlearning platform.

The 5Mins solution delivered short, efficient video lessons that employees could complete in just minutes per day, eliminating the need for disruptive full-day training. The implementation was simple for the People Team to roll out. This resulted in massive engagement, with over 1,400 lessons watched and 500 quizzes answered in the first 60 days, achieving a 94% completion rate and empowering employees to drive their own learning journeys.

Cushon

Jo Bean

Chief People Officer