Case Study: Hemsley Fraser achieves rapid digital transformation with 5app

Hemsley Fraser pivots from 95% face-to-face to 95% virtual delivery with 5app

Hemsley Fraser, a learning and development provider, faced the immense challenge of pivoting its business overnight at the start of the COVID-19 pandemic. The company needed to shift from 95% face-to-face delivery to 95% virtual delivery, requiring its employees to rapidly adapt to remote work and learn how to deliver services online to customers.

Supported by the 5app learning and communications platform, Hemsley Fraser implemented a continuous learning culture to push new information to employees in real time. This solution enabled the company to successfully complete its digital transformation, cementing much of its offering online even after the world reopened. According to its CEO, the platform was crucial for quickly rethinking processes and services to continue delivering for clients.

Hemsley Fraser