Case Study: Greystar boosts operational efficiency with 5app

Greystar boosts platform usage by 328% with 5app

Greystar, a global company with thousands of employees, faced a significant challenge in operational efficiency. Its employees struggled to find the information they needed on its SharePoint-based Greystar Business School, which wasted time and slowed down customer communication. To boost knowledge sharing and streamline its clunky processes, Greystar partnered with the vendor 5app.

Using the 5app platform, Greystar reorganized its existing content into a new learning academy format tailored to employee roles and functions. 5app also enabled the company to deliver important comms and leader video updates directly through the platform, driving engagement. This solution led to a 328% increase in the combination of user sessions, unique users, and opened assets, significantly boosting operational efficiency.

Greystar