Case Study: Crate & Barrel achieves improved store-level inventory accuracy and boosted profits with 4RSystems' Profit-Optimized Inventory

Crate & Barrel - Customer Case Study

Crate & Barrel, the Chicago-founded multi-channel home furnishings retailer, needed a better way to manage in-store inventory across its stores to balance large numbers of SKUs with company profitability. The challenge was optimizing replenishment, seasonal/fashion allocations and markdowns to improve store-level accuracy and financial performance.

4R Systems implemented its Profit Optimized Inventory suite — IPMax SR for store replenishment, IPMax SA for seasonal/fashion allocation, and IPMaxMD for markdowns — following a successful in-market pilot and full rollout. The solution improved store-level accuracy and delivered significant bottom-line gains; Crate & Barrel credits 4R with measurable profit improvements, consistent with 4R clients’ typical 1–2% profit lift from higher sales and lower inventory.

Crate & Barrel

Gordon Segal

Chairperson and Founder, Crate and Barrel