Case Study: Leading Healthcare Provider achieves secure patient data and streamlined tablet management with 42Gears (SureLock & SureMDM)

Leading Healthcare Provider relies on 42Gears EMM for securing data and devices

Leading Healthcare Provider, a global leader in diagnostic and treatment equipment, deployed bedside tablets to capture patient vitals and records but faced risks of device misuse, usability issues for elderly patients, battery/Wi‑Fi and security/privacy concerns, and slow, manual application updates. To solve this, the organization engaged 42Gears and adopted its EMM solutions—SureLock for single-app lockdown and SureMDM for remote device management and monitoring.

42Gears implemented SureLock and SureMDM across more than 2,000 tablets, enforcing a one-app mode for easy one-click patient access while preventing recreational use, and using SureMDM (with its NX agent) to monitor device status and push updates remotely. The deployment centralized sensitive data on the client server, improved uptime and scalability across platforms, reduced update turnaround time, and remains in use five years later—demonstrating 42Gears’ ability to meet security, usability and operational requirements.