Case Study: Fairfirst Insurance boosts efficiency by 90% with 42Gears

Fairfirst Insurance Improves efficiency by 90% with 42Gears Solutions

Fairfirst Insurance, a private insurance company based in Colombo, Sri Lanka, needed a better way to manage and secure tablets used by its field sales agents. As the team worked remotely across the city and suburbs, Fairfirst struggled with device tracking, app licensing, data protection, and restricting misuse while still allowing agents to use essential tools like Microsoft 365. To address these challenges, Fairfirst turned to 42Gears, using SureMDM and SureLock for mobile device management and kiosk control.

With 42Gears’ SureMDM Premium suite deployed across the Windows 10 tablets, Fairfirst was able to manage its entire device inventory from a central console, track devices in the field, secure customer data, push and update business apps remotely, and separate work and personal usage through containerization. The company also locked devices into kiosk mode to prevent tampering and misuse. As a result, Fairfirst reported a 90% increase in device management efficiency and a 90% improvement in overall user productivity.

Fairfirst Insurance

Gihan Madusanka

IT Helpdesk Engineer