Case Study: Delhivery accelerates e-commerce logistics and reduces mobile data costs with 42Gears UEM

Delhivery Accelerates E-Commerce Logistics Workflow with 42Gears UEM

Delhivery, a fast‑growing technology-driven logistics company operating about 13 fulfilment centres and handling millions of shipments monthly, faced the challenge of managing a nationwide fleet of rugged handheld devices used for scanning and updating shipments. To gain remote control, real‑time health tracking, regional grouping, silent app updates and control over cellular data usage, Delhivery chose 42Gears and its 42Gears UEM solution.

42Gears deployed its UEM across more than 7,000 Android rugged devices, using Kiosk Mode, Remote Support, Telecom Expense Management and notification policies to lock devices, push updates silently, group devices by region, track device health and prevent misuse. With 42Gears, Delhivery realized measurable ROI, reduced mobile/cellular data costs and minimized device downtime through real‑time monitoring and remote troubleshooting.

Delhivery

Ankit Goswami

Head IT