Case Study: Care Health Insurance streamlines tablet device management with 42Gears SureMDM

Care Health Insurance Brings Transparency to Device Management

Care Health Insurance (formerly Religare Health Insurance) is an India-based health insurance provider that equipped its sales team with Lenovo Android tablets to capture customer details on the go. The company struggled with device inventory management, lost or misplaced devices, manual app updates, weak data security, unrestricted app and web access, difficulty troubleshooting devices remotely, and users resetting devices to change settings. 42Gears addressed these challenges with its SureMDM Premium Suite, including SureMDM, SureLock, and SureFox.

With 42Gears, Care Health Insurance centralized device inventory management, tracked devices in the field, remotely installed and updated apps, protected customer data, restricted non-business apps and URLs, enabled remote troubleshooting, and blocked factory resets. The result was a streamlined device management process, reduced need for multiple support tools, and less device misuse. The company also reported cost savings by using easy-to-carry tablets instead of desktops and laptops.

Religare Health Insurance

Kishor Kumar

IT Manager