Case Study: ACE Adventures & Hideaways boosts efficiency and revenue with 42Gears SureLock and SureMDM

ACE Adventures & Hideaways Provides Unforgettable Experiences with the Help of 42Gears

ACE Adventures & Hideaways, a hospitality and adventure tourism business in Northern Scotland, needed a way to streamline guest check-in and departure while keeping visitors and staff focused on the right tasks. The company wanted to prevent guests from wandering into other apps on tablets, keep staff devices professional and on-task, and enable remote troubleshooting because of its remote location. To address these challenges, ACE Adventures & Hideaways turned to 42Gears and its SureLock and SureMDM solutions.

42Gears helped ACE Adventures & Hideaways lock down visitor tablets for waivers, information capture, and photo selection, while also securing staff tablets to keep them focused on guest activities. Using SureMDM, the team could remotely control and troubleshoot devices when issues arose. The results were significant: visitor registration became faster, photo sales increased, and the staff saved two hours per day on administrative work. According to the case study, productivity and efficiency doubled after implementing SureLock.

ACE Adventures & Hideaways

Jim Davis

Managing Director