Case Study: DiDi Food boosts delivery efficiency with 42Gears UEM

42Gears Helps DiDi Food Launch Major Delivery Networks in Japan and Mexico

DiDi Food, the food-delivery service of major transportation company DiDi Chuxing, faced challenges in managing the tablets it provided to its partner restaurants. They needed to rapidly configure and update a large number of devices, restrict them to only approved apps to keep workers focused, and enable remote troubleshooting and tracking. To address this, they turned to vendor 42Gears for a solution.

42Gears implemented its SureMDM and SureLock products, which allowed for mass device enrollment, application lockdown, and remote updates and control. This solution provided DiDi Food with a 40% improvement in operational efficiency and a 50% increase in worker productivity. Furthermore, 42Gears' tools enabled remote support that led to a 15% reduction in IT management costs and provided valuable analytics to optimize their device deployment.

DiDi

Peter Yang Zhe

Operations Manager