Case Study: The Rees Hotel & Luxury Apartments achieves reduced paperwork and enhanced guest experience with 42Gears' SureFox

42Gears and Rees Hotels enhance guest experience with latest in-room technology

The Rees Hotel & Luxury Apartments, a luxury hotel and apartment property in Queenstown, NZ, wanted to replace labor‑intensive paper compendia and reduce mounting paper use by installing guest tablets — but needed a way to lock devices to authorised sites and prevent tampering. They selected 42Gears and its SureFox kiosk browser to provide the secure, scalable, cost‑effective lockdown and content control the property required.

42Gears implemented SureFox to enforce locked browsing, password‑protected settings and customizable landing pages; the app was quick to install and easy for administrators to configure. As a result of 42Gears’ solution, personalized, secured tablets are now deployed in guest rooms, reducing paperwork and automating in‑room service requests, while staff retain centralized control over device and browser settings.

The Rees Hotel & Luxury Apartments

Alastair Clifford

Operations Manager