Case Study: a North American men’s social and academic fraternity drives secure member voting and engagement with 42Chat’s Curated AI MemberBot

a North American men's social and academic fraternity drives 6,067 successful engagements with 42Chat

A North American men's social and academic fraternity faced logistical challenges with traditional voting methods during its conference. The process was time-consuming, frustrating, and difficult to manage due to the need to hold 16 separate weighted votes where not every member was eligible for each initiative. To address this, the fraternity partnered with 42Chat to use its Voting Solution powered by the existing MemberBot.

42Chat implemented a secure SMS voting system that verified member eligibility through their unique phone numbers and automatically applied vote weighting. The solution delivered instant tallying and full auditability. This generated 1,920 successful voting engagements and drove total member interactions to 6,067, which was almost ten times the number of attendees. Additionally, the MemberBot provided 24/7 support with a 98% correct response rate and secured hundreds of connected SMS users for the fraternity's year-round communication.