4-Tell
10 Case Studies
Case Study: Long Island Watch boosts conversion and engagement with 4-Tell
A 4-Tell Case Study
4-Tell’s Automation and Customer Support Proves Invaluable to Long Island Watch
Long Island Watch, a family-owned watch retailer, wanted to improve its online customer experience but didn’t have the time or resources to manage a complex technology solution. President & CEO Marc Frankel was looking for a simpler way to enhance digital personalization and help customers find the right products.
4-Tell implemented its automated machine-learning product recommendations and dedicated customer success support, giving Long Island Watch a hands-off way to personalize shopping experiences. With 4-Tell, shoppers saw a 15% increase in conversion, 3x more pages viewed, and 4x more time spent shopping, delivering measurable gains in engagement and sales.
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Long Island Watch
Marc Frankel
Owner