Case Study: Members 1st Federal Credit Union reduces fraud by 92% with 3VR

Members 1st Federal Credit Union - Customer Case Study

Members 1st Federal Credit Union, with more than 30 branches, needed a reliable video surveillance system to replace failing VCR and PC-based DVR setups that made fraud investigations slow and difficult. Working with 3VR, the credit union sought better hybrid DVR capabilities, enterprise video search, and tools to improve fraud detection across its branch network.

3VR implemented its Video Intelligence Platform, including VIP P-Series, VIP Enterprise Appliance, facial surveillance, license plate recognition, and CrimeDex. The solution cut investigation time by more than 50%, helped Members 1st Federal Credit Union mitigate 92% of attempted fraud, and contributed to solving a $100,000 fraud case, while reducing monthly cases from 35 to 19 and enabling faster evidence sharing with police.

Members 1st Federal Credit Union

Charles (Chip) McBreen

Assistant Vice President of Fraud and Security Services