Case Study: HEMA boosts risk and internal control adoption with 3rdRisk

3rdRisk drives full adoption of risk & internal control in HEMA organisation

The customer, HEMA, an iconic European retailer, faced the challenge of implementing a new risk and internal control framework across its large organization. Their practical company culture required a solution that was accessible and engaging for first-time users, avoiding complicated processes. To address this, they turned to the vendor 3rdRisk and its Internal Control module.

3rdRisk implemented a user-friendly platform customized with HEMA's branding, which included a virtual assistant to drive adoption and integration with Microsoft Teams for ease of use. This solution saved a significant amount of time across all three lines of defense and increased the operational efficiency of internal teams by 35%. The platform empowered HEMA with better control and overview of its risks, leading to high stakeholder satisfaction, with users rating 3rdRisk 4.5 out of 5 stars.

HEMA

Berry Kok

Manager Risk & Internal Audit